Halfway House
Support
Help, frequently asked questions, and contact channels for people who use the Halfway House app.
About Halfway House
Halfway House is a private members' club. The app is the hub for the club's everyday life — you'll find upcoming events, your member matches, chat with fellow members, and a feed full of inspiration from other members.
Access to the app is granted by invitation or by an approved member application. It is not possible to create an account freely.
Contact us
Phone (weekdays 09:00–17:00 CET)
Response time
We typically respond within 1–2 business days.
Frequently asked questions
How do I create an account?
Halfway House is a closed members' club and accounts cannot be created freely. You become a member in one of two ways:
- Invitation — an existing member nominates you and you receive an email with an invitation link.
- Application — you apply via the club's website and are contacted by an administrator.
How do I reset my password?
On the sign-in screen in the app, tap Forgot password and enter your email address. You'll receive an email with a reset link. The link is valid for one hour.
If the email doesn't arrive, check your spam folder or contact us at hello@peopleoftech.com.
How does event registration work?
Under the Events tab you'll see upcoming activities. Tap an event for details and tap Register. You'll get a confirmation by email and a notification in the app.
If the event is fully booked, you'll be placed on the waiting list — you'll be notified when a spot opens up.
Notifications stopped working — what do I do?
Check that notifications are enabled in both iOS and the app:
- iOS Settings → Notifications → Halfway House → Allow Notifications.
- In the app: Profile → Notification settings → check that the relevant categories are enabled.
- Sign out and back in — this refreshes your push token.
Still not working? Reach out and we'll help troubleshoot.
How do I delete my account?
You can delete your account directly from the app:
- Open Profile.
- Choose Settings → Delete my account.
- Confirm your choice.
When you delete your account, your personal information is removed. Some content data (e.g. posts and chat messages you've written) is anonymised but may remain in the club's feeds so that other members' conversations stay intelligible.
Prefer that we delete your account for you? Send a request from the email address linked to the account to hello@peopleoftech.com — we'll process your request within 30 days.
Where can I find the privacy policy and terms?
See the links at the bottom of this page.